Once payment for membership and the application form have been processed by the Real Rewards Administration Department, you will receive a new card with your preloaded e-vouchers.
- These e-vouchers are valid for 12 months from date of joining. The Real Rewards card must be presented at reception to receive applicable benefits
- Guests can still earn Real Rands on the accommodation portion charged to their account, but not for the complimentary portion of the e-voucher.
- E-vouchers may not be exchanged for either cash or other services.
- The use of e-vouchers is subject to the standard terms and conditions and right of admission by aha Hotels and Lodges.
- E-vouchers have no cash surrender value.
- E-vouchers issued on your previous Real Rewards membership tier will be honoured until their expiry date when you move to another tier.
- Membership packages and benefits, are reviewed annually and are subject to change on an annual basis.
- E-vouchers will only be honoured if accommodation is booked in advance through our Central Reservations Office on (087) 740-9292 or firstname.lastname@example.org
- E-vouchers are valid until the date stated thereon, provided your Real Rewards membership remains active and you book at any aha Hotel or Lodge.